Infrastructure

Ricochet Network is based in beautiful Portland, Oregon. Our network takes advantage of a redundant GigE Backbone - Multi-router gigabit connections to the Internap, SAVVIS, VERIO/NTT, Abovenet, and Global Crossing core backbone exchanges.

Data Center

Environment

Precision-controlled air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. Consistent temperature and humidity ranges in the Data Center are controlled by redundant cooling systems. The main electrical systems provides consistent power via switchgear, UPS systems, and a generator backup to ensure consistent power to the facility.

Security

Restricted access to the Network Operations Center is monitored by qualified personnel 24 hours a day, every day. The entire Network Operations Center is monitored, ensuring prompt response and thorough coverage to fire or security alarms. Access is controlled by a biometric hand scanner and card reader. We supply all our customers with advanced firewall, encryption, intrusion detection and other security measures.

24x7x365 Monitoring

The Network Operations Center uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Network Operations Center also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, BIND, SMTP, SSH, and POP3.